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Chase and Bank One Privacy Policy
The information provided below applies to the products and services specific to
this site, and not to our other affiliate sites such as without limitation jpmorganchase.com,
chase.com, and jpmorgan.com.
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This Policy explains what Chase does to keep information about you private
and secure. We want you to know how we manage that information to serve you and
that you have choices about how it is shared. This Policy covers our family of
companies, a partial list of which is contained at the end of this Policy. Please
read this Policy carefully.
Q. What information do you have about me?
A. To provide services and to help meet your needs, we collect information about
you from various sources.
We get information from your requests for our products or services. One example
is income on loan applications.
We get information about your transactions with us and with others. For example,
we have your account balance information.
We get information, such as your credit history, from credit bureaus.
Q. How do you safeguard information about me?
A. We take a number of steps to protect the privacy of information about you.
Here are some examples:
We keep information under physical, electronic or procedural controls that
comply with or exceed governmental standards.
We authorize our employees, agents and contractors to get information about
you only when they need it to do their work for us.
We require companies working for us to protect information. They agree to use
it only to provide the services we ask them to perform for us.
Q. Is information about me shared within your family of companies?
A. Yes. We may share information about you within our family as required or permitted
by law. This helps us to offer you financial products and services, such as loans,
deposits, investments, credit cards and insurance.
Q. Is information about me shared with service providers and financial companies
outside your family of companies?
A. Yes, as permitted by law. We may share information about you with outside companies
that work for us. These may include firms that assist in marketing our products.
We may also share information about you with outside financial companies that
have joint marketing agreements with us. These arrangements give you the opportunity
to receive additional products or services.
Q. Is information about me shared with non-financial companies outside your
family of companies?
A. Yes. We may share information about you with companies outside of our family
as permitted by law, including retailers, auto dealers, auto makers, direct marketers,
membership clubs and publishers.
Q. Is information about me shared in any other ways?
A. Yes. We may also share information about you in other ways, as required or
permitted by law. Here are some examples of ways that we share information.
To protect against fraud.
To respond to a subpoena.
To service your account.
To report to a credit bureau.
With your consent.
Q. What choices do I have about information sharing?
A. We offer you the following two choices about sharing information that identifies
you:
Choice #1. You may tell us not to share information about you with non-financial
companies outside of our family of companies. Even if you do tell us not to share,
we may do so as required or permitted by law. Also if you have authorized us to
share information in connection with a particular product or service, we will
continue to share information about you in connection with that product or service.
For example, you might have a credit card with one of our airline, retail or university
partners that offers rewards programs.
and
Choice #2. You may tell us not to share the following information about you
within our family of companies:
Information from your applications to be used to determine your eligibility, such
as your income.
Information from consumer credit reports, such as your credit history.
Information from sources used to verify information you provide us, such as
outstanding loans or employment history.
Even if you do tell us not to share, we may share other types of information within
our family. For example, we may share name and address, information about transactions
or balances with us, as well as survey results.
Q. How do I tell you about my privacy choices?
A. You may contact us by:
calling us toll-free at 1-888-868-8618, or
for hearing impaired assistance, dialing 7-1-1,then 1-888-868-8618 and wait
for operator assistance, or
writing us at P.O. Box 260185, Baton Rouge, LA 70826-0185
You do not need to contact us unless you want to make one of the privacy choices
listed above. If you are a current customer, you do not need to contact us unless
you want to change a choice you previously indicated to us.
Q. What about joint accounts?
A. Each person may separately make privacy choices, and joint account holders
may make privacy choices for each other. If only one joint account holder makes
a privacy choice, information about the other joint account holder may be shared.
Q. How do you tell me about your Policy?
A. We send our Policy to you when you open a new account. We also send it to current
customers yearly. We may change our Policy. We will send you a new policy if we
broaden our information sharing practices about you. Our Policy is available at
www.Chase.com/privacy.
Special Notice for Vermont Residents.
In order to comply with Vermont law, we will automatically treat accounts with
Vermont mailing addresses as if you have made both of the privacy choices listed
above. In addition, if we disclose information about you to other financial institutions
with which we have joint marketing agreements, we will only disclose your name,
contact information and information about your transactions.
Special Notice for California Residents.
In order to comply with California law, the following applies if your account
has a California mailing address.
Even if you do not make privacy choice #1 listed above, we will not share information
that we have
about you with non-financial companies outside our family of companies, unless
otherwise permitted by law.
We will not share information about you within, or with financial companies
outside, our
family of companies unless we first provide you with further privacy choices or
unless otherwise permitted by law.
Q. Who is covered by this Policy?
A. This Policy covers the JPMorgan Chase & Co. family of companies. The following
is a partial
list of its U.S. consumer financial services companies.
JPMorgan Chase Bank, N.A.
JPMorgan Insurance Agency, Inc.
J.P. Morgan Trust Company, N.A.
Chase Bank USA, N.A.
Chase Auto Finance Corp.
Chase Home Finance LLC
Chase Investment Services Corp.
Chase Insurance Agency, Inc.
Bank One Trust Company, N.A.
Banc One Securities Corporation
Banc One Acceptance Corp.
Bank One Education Finance Corporation
This Policy applies to current and former consumer customers. Separate policies
may apply to customers
of certain businesses, such as Private Banking or Insurance. In addition, customers
in certain states
may also receive policies that apply to them. The privacy policies posted on our
websites apply when
you use those sites. In addition, our online consumer information practices are
at www.Chase.com/privacy.
Please contact us if you see any personal information on our website that you
believe is incorrect.
This policy is effective as of September 1, 2005.
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